At Rise Craft Studio, your privacy and trust are essential to us. This Privacy Policy outlines how we collect, use, protect, and store your personal information when you use our website, services, and communication channels. We are committed to maintaining transparency, security, and integrity in every aspect of your digital experience with us.
1. Information We Collect
We collect personal and non-personal information to provide and enhance our educational services. This may include:
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Contact details such as your name, email address, and phone number.
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Account information, including login credentials and course progress.
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Payment details when you purchase a course or mentorship program.
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Technical data such as IP address, browser type, and usage analytics.
All information is collected with your consent and used exclusively for service-related purposes.
2. How We Use Your Information
We use collected data to:
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Deliver and manage educational content and user accounts.
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Personalize your learning experience and recommend relevant programs.
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Process payments securely and issue confirmations or receipts.
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Communicate updates, newsletters, and service notifications.
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Improve website functionality and ensure system security.
We never sell or share your information with unauthorized third parties.
3. Data Retention and Security
Your personal information is stored securely using encrypted systems and reliable hosting environments. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Access to personal data is strictly limited to authorized personnel.
4. Sharing of Information
We may share limited data with trusted partners who assist us in operating our platform, processing payments, or analyzing usage patterns. All partners comply with strict data protection standards and use your information solely for service-related purposes.
5. User Rights
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of the data we store about you or withdraw your consent for processing. To exercise these rights, please contact us at support@risecraftlab.com.
6. International Data Transfers
If your data is transferred outside of your country of residence, we ensure that all transfers comply with international data protection regulations and maintain the same level of security and confidentiality.
GDPR Compliance
Rise Craft Studio fully complies with the General Data Protection Regulation (GDPR) applicable to users within the European Union and other regions that recognize similar standards.
Under GDPR, you have the following rights:
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Right of Access: You may request access to the personal information we hold about you.
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Right to Rectification: You can request corrections to inaccurate or incomplete data.
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Right to Erasure: You may request the deletion of your personal information, subject to legal obligations.
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Right to Restrict Processing: You can limit how we use your data under specific conditions.
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Right to Data Portability: You can obtain and reuse your personal data for your own purposes across different services.
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Right to Object: You can object to processing your data for direct marketing or legitimate interest purposes.
To exercise any of these rights, please contact our Data Protection Officer at support@risecraftlab.com. We will respond to your request within 30 days.
Confidentiality Policy
We treat all personal information with strict confidentiality. Access is granted only to employees or partners who require the data to perform operational duties. All team members are bound by confidentiality agreements and undergo regular training on data privacy and security.
We take every reasonable measure to prevent unauthorized access, alteration, disclosure, or destruction of your data. In the event of a data breach, affected users will be notified promptly in accordance with applicable laws.
Cookie Policy
Our website uses cookies to enhance your browsing experience and improve the performance of our services. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic.
We use the following types of cookies:
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Essential Cookies: Necessary for the website to function correctly.
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Performance Cookies: Help us understand how users interact with the site to improve usability.
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Functional Cookies: Enable personalized features such as saved login details.
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Analytical Cookies: Collect anonymous information about website usage to guide improvements.
You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the website’s performance or your ability to access specific features.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations, technology, or our practices. Any modifications will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page regularly to stay informed.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or data handling practices, please contact us:
support@risecraftlab.com